Accessibility Statement

Soft Play Westchester is committed to providing an inclusive and accessible experience for all children, parents, and guardians. We strive to ensure our services, rentals, and website are accessible to everyone, including people with disabilities.

1. Physical Accessibility

Our soft play equipment is designed primarily for toddlers and young children.
Indoor setups are on flat surfaces and can be arranged to allow safe movement.
Outdoor setups require level ground; accessibility may vary depending on terrain.
We encourage parents or guardians to supervise children and ensure any additional mobility needs are accommodated.

2. Booking & Communication

Our website and booking forms are designed to be user-friendly.
We welcome inquiries by phone or email for customers who require assistance with booking or accessing our services.
Staff are available to provide alternative communication methods if needed.

3. Assistance & Special Requests

If you require accommodations for your child’s needs, please contact us at [Your Email] or [Your Phone Number].
We will make reasonable efforts to accommodate requests for accessibility, within the constraints of safety and equipment limitations.

4. Website Accessibility

We aim to make our website usable for all visitors, including people using assistive technologies.
If you encounter accessibility barriers on our website, please let us know so we can work to resolve them.

5. Contact Us

If you have questions or need assistance regarding accessibility, please contact:

Soft Play Westchester
Email: info@softplaywestchester.com
ATTN: Ally

We are committed to continuously improving accessibility for all our customers and welcome your feedback.